When you shop on, we may collect personal information you input when placing your order. This information may include any of the following: name, address, phone number, delivery address, email address, credit card details and details of the items you have ordered. We use this information in a number of ways:
to ensure we can process & delivery your order or to contact you if there is a problem with your order.
for the convenience of your subsequent visits to our website, meaning you don’t have to resubmit certain information each time you shop with us
to occasionally contact you if we have any offers or information related to the goods you have previously purchased with us
to profile our customer database to help us improve our service and product range, and to help us attract similar customers; this may involve working with third party analysis companies
Our customer’s privacy is extremely important to us, and we will never release your details to third party organisations for the purpose of marketing or communications without your prior agreement. We will occasionally contact you via email or mail about posy products & services that we believe would be of interest and benefit to you, based on your previous activity on our website. If you would prefer not to receive this information, you can OPT OUT at any time by emailing us at
posy strictly complies with the requirements of the Data Protection Act 1998, and are therefore obliged to ensure that your personal data is kept secure and up to date, and to respect your wishes. If you would like a copy of the information held on you, a small fee will be payable along with a written request to You may also contact us to amend or update your details by visiting your account page or emailing

When you access our website we will use cookies. Cookies are tiny text files that identify your computer to us. This helps us personalise our website to your best interests. Without cookies we wouldn’t be able to recognise you, make recommendations, update you basket or allow you to automatically update previously added information. Cookies cannot read any other information that may be stored on your hard drive, or access any other information about you, or people who may use your computer. Only posy can access the information provided by these cookies.